MyPS regular business hours are as follows:
Customer Service:
We are dedicated to making our members happy, with online account management tools. If you need further assistance, there are two ways to contact MyPS:
- Chat: Available from 9 Am to 6 PM on our Contact Us page from Sunday to Thursday . It is our goal to minimize your hold time, however, response times may be longer during peak shipping periods.
- Email: Send an email from our Contact Uspage, and we will respond shortly, typically within 24 hours. Response times may be longer during peak shipping periods.
Receiving:
MyPS receives packages Five days a week. Your package will show as delivered, then it is cataloged before being placed into your suite. You will receive a notification at MyPS application as each package is placed into your suite. Processing time after delivery is typically 24-48 hours.
Shipping:
Our shipping team works Monday through Thursday 09:00 AM to 06:00 PM..