Yes, you can modify the tracking number from the 'My Orders' list. If you added the order number instead of the tracking number or entered an incorrect tracking number, you can correct it.
Can I merge my orders that are being delivered to you?
Yes, that's correct. You can merge your packages by selecting a feature called 'Consolidation.' For example, if you purchased a package from Shein and another from Next, you can choose to have them delivered to you in one package to save on local shipping costs.Can I modify the tracking number for the package?
If my friend or relative needs to send a package to a MyPS address, can I give them the MyPS address so the package reaches me?
Definitely! You can subscribe to the MyPS app to get an address, then share it with your friend or relative so they can send the package in your name to us. From there, we handle delivering the package directly to you.
Are there websites that offer free or discounted shipping for users through MyPS addresses?
Some websites offer free shipping like Amazon, AliExpress, and Shein, but the shipping speed varies.
For Shein, there is free shipping but it may take around 10 days to arrive. Meanwhile, Amazon generally offers free shipping that arrives within 7 to 10 business days.
AliExpress depends on the seller—some ship fast while others use regular shipping.
What is the best website to buy cosmetics and health products from?
💄 iHerb and Sephora are among the best websites offering authentic products with reliable international shipping.
Where can I find the best deals on clothing and fashion?
👗 Shein, Zara, and ASOS are known for their wide collections and trendy styles, with affordable prices and international shipping options.
What is the best website to buy electronics from?
Amazon and AliExpress are among the best options. Amazon offers warranties and fast shipping, while AliExpress has competitive prices with a wide range of choices.
How can I know where my package is? What’s the status of the package?
To check the status of your package without the hassle of searching for it, simply go to "My Orders" in the MyPS app from the menu and select "My Orders". There, you'll see all your shipments that are on the way, along with the current status of each package and its location.
Please note that the package status updates every 24 hours through the MyPS app, and you’ll receive a notification — but only if you’ve entered the tracking number.
The package arrived at HFD company, but I haven’t received it. What’s the solution ?
As you know, HFD is a local shipping company within Palestine. Sometimes your package arrives there, and tracking stops at that point. In this case, you can contact them through their website below. Enter your tracking number, email, and the phone number you used in the shipping address, and request that they forward your package to a suitable address within Jerusalem: