Yes, you can modify the tracking number from the 'My Orders' list. If you added the order number instead of the tracking number or entered an incorrect tracking number, you can correct it.
Can I merge my orders that are being delivered to you?
Yes, that's correct. You can merge your packages by selecting a feature called 'Consolidation.' For example, if you purchased a package from Shein and another from Next, you can choose to have them delivered to you in one package to save on local shipping costs.Can I merge two or more Parcels in One ?
Yes , You Can 😎 based on your request , when we receive more than one parcel in same time , we can merge it to save 15 NIS ( Delivery Fees ) at West Bank - Palestine .Can I modify the tracking number for the package?
Can I order more than one product in the same order?
Yes, you can add more than one product in the same order as long as they are from the same website and agent.
Can I start using a MyPS address right away?
Yes. Once you receive your membership confirmation, you are ready to start shopping! MyPS will immediately begin accepting your merchandise shipments. Please ensure all your shipments include the MyPS facility address and your unique suite number. Any packages shipped to MyPS with an incomplete or inaccurate address will cause delays and require special handling at an additional USD 9.99 fee per package.Do I have to own a business to get a MyPS membership?
No. The MyPS memberships are open to all Palestinian shoppers who need to ship products from the World. MyPS does offer other eCommerce solutions for online retailers.How are agents rated?
Each agent has a rating from users based on purchase speed, reliability, and customer service. You can easily choose the highest-rated and verified agent.
How can I become an agent (someone who buys for others)?
You can create an “Agent” account inside the app and activate your profile by adding your business Facebook page, business Instagram page, and WhatsApp Business number.
After activation, you’ll be able to receive orders from users and purchase items for them.
How can I fix the tracking number if I entered the wrong number into the MyPS app?
You can edit tracking number & replace it from My Orders Menu at App.How can I know if the agent actually purchased the product? In other words, how can I track my order placed through the agent?
Order status updates appear within the app (Accepted – Purchased – Shipped – Delivered) for the same order you placed.