FAQs

Yes , you can direct shop online out of our application but make sure that you are using our shipping addresses.
Yes , you can renew you membership again in case you received all your parcels before your membership expires .
No , you can't use our addresses / pickup points without membership ,  we will not track your order . Incase we receive a parcel without Membership , we will return the package .
Yes , You Can 😎 based on your request ,  when we receive more than one parcel in same time , we can merge it to save 15 NIS ( Delivery Fees ) at West Bank - Palestine . 
Yes. Once you receive your membership confirmation, you are ready to start shopping! MyPS will immediately begin accepting your merchandise shipments. Please ensure all your shipments include the MyPS facility address and your unique suite number. Any packages shipped to MyPS with an incomplete or inaccurate address will cause delays and require special handling at an additional USD 9.99 fee per package.
No. The MyPS memberships are open to all Palestinian shoppers who need to ship products from the World. MyPS does offer other eCommerce solutions for online retailers.
To resolve this, please re-enter the tracking number, and our system will update it within 24 hours.  
Click here to apply for membership. You will immediately receive a PS address you can use to shop for international online stores.
  • If your parcel is delivered to our post office and incurs a tax, please use the link below to make the payment & follow the below steps :  Press Here 
  1. The First Field is for : Mail Package ID ( Tracking Number ) 😊
  2. The second Field is for : Your ID number ( Palestinian ID ) 😊
  3.  Fill your name , email , and your visa Info 😇
Below is a screen detailing the steps        
  • Incase your parcel delivered to DHL: You will receive a payment link via email. 😇
  • Incase your parcel delivered to FedEx: We can pay the fees on your behalf and recover the amount from you upon parcel delivery.😇
For more information, please refer to the Taxes & Customs section in our app.
You need to fill the all details of the address incudes the Cellcom Number which appears in the addresses Make sure to use you name when you buy online .
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